Office Hours: Mon – Sat: 10 AM to 7 PM

“You” means, The person browsing, using, surfing or exploring https://traveldukaan.in/.

When we say “Website” it means https://traveldukaan.in/

When we say  “Use” that means you are on a website, browsing, accessing, educating yourself with the information/data on https://traveldukaan.in

When we say  “Customer” this means we are referring to anyone who is taking any kind of service, or information, whether free/paid from Website https://traveldukaan.in or by any means of Travel Dukaan as a Company

When we say “We”, “Us”, “Our Team”, “Company” it means Travel Dukan as a company.

The purpose of this “Privacy Policy”, outlining the terms which customers agree to while using our Website.

At Travel Dukaan, operated by Sarva Tours & Travels, we are committed to safeguarding your privacy and ensuring that your personal information is protected with us. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our services, in compliance with applicable privacy laws.

1. Information We Collect

We collect various types of information to provide and improve our services, including but not limited to:

– Personal Information: Name, contact details (email, phone number, address), date of birth, gender, passport details, and travel preferences.

– Payment Information: Credit/debit card details, bank account information, and billing address, necessary for processing transactions.

– Travel Details: Information about your travel plans, including destination, itinerary, and any special requests or preferences.

– Communication Data: Details of your communications with us, including email correspondence, customer support interactions, and feedback.

– Device Information: Information such as IP addresses, browser type, and device identifiers when you visit our website or use our mobile applications.

2. How We Use Your Information

We use your information for the following purposes:

– Booking and Managing Travel Services: To process travel bookings, issue tickets, provide itineraries, and manage travel-related arrangements.

– Customer Support: To respond to your inquiries, provide customer service, and handle complaints or feedback.

-Personalization: To tailor our travel recommendations, promotions, and offers based on your preferences and previous travel history.

-Marketing: With your consent, to send newsletters, promotional offers, and updates about new destinations, tours, and travel-related services.

-Security: To detect and prevent fraud, unauthorized access, or any activity that may violate our policies or be illegal.

3: Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

-Service Providers: We may share your information with trusted third-party partners who assist us in delivering our services, such as airlines, hotels, tour operators, and payment processors.

-Legal Compliance: If required by law or to protect our legal rights, we may disclose your information to regulatory authorities, law enforcement agencies, or other third parties.

-Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the relevant entity.

4: Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. This includes encryption of sensitive data, secure servers, and regular security assessments. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5: Your Rights

You have the right to:

– Access, correct, or update your personal information.

– Request deletion of your personal data, subject to legal and contractual obligations.

– Withdraw consent to marketing communications at any time.

– Lodge a complaint with relevant data protection authorities if you believe your rights are being violated.

To exercise any of these rights, please contact us at [Insert Contact Email].

6: Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. These may include session cookies, persistent cookies, and analytics tools like Google Analytics. You can manage your cookie preferences through your browser settings.

7: Children’s Privacy**

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

8: Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any significant changes will be communicated through our website or via email. Your continued use of our services following such updates signifies your acceptance of the changes.

9: Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Travel Dukaan Manged By Sarva Tours & Travels

Thank you for choosing Travel Dukaan for your travel needs. We are committed to protecting your privacy and ensuring a safe and enjoyable travel experience.

This privacy policy reflects the principles and goals of Travel Dukaan, ensuring transparency and trust with our customers.

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